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Growing the business

People decide about you before they ever call

Your page is the interview you are not in the room for. Twenty seconds, one stranger, and a decision you never find out was made.

2 min readPublished 2026-10-15

Somebody was recommended to you this week. Before they rang, they looked you up — and in about twenty seconds they decided whether you were the sort of place they wanted to hand money and their face to.

If the answer was no, you never heard about it. That is the uncomfortable part: the page is doing interviews all day and only reports its wins.

What a stranger is actually checking

Not your mission statement. They want to know four things, fast: is this real, what does it cost, what does the work look like, and can I book without a phone call.

  • Prices — not a full menu, but enough that they are not afraid to ask
  • Photographs of work you actually did, not a stock image of someone else’s salon
  • Opening hours that are true today, including the day you close
  • An address and a phone number that match everywhere else they find you
  • A way to book right now, while they are still interested

Why hiding the price costs you the booking

The thinking is understandable: if they see the number they might not call. In practice the opposite happens. A person who cannot find a price assumes the worst and quietly moves on to someone who published one. The people a visible price scares off were never going to book; the people it reassures were.

And if your prices really do depend on the hair, the skin or the room, say that. "From ₪250, depending on length" is an answer. Silence is not.

Looking like a business, not a side project

A page that loads quickly on a phone, reads in the language the visitor speaks, and does not have a broken image where the logo should be does more for trust than any wording on it. Most people could not tell you why they trusted one page over another — they only know one of them felt like a going concern.

Being findable at all

All of this assumes they found you. A page that search engines can read, that says which town you are in and what you actually do, is what turns "someone near me who does this" into your phone ringing. That is not a trick; it is just being legible to the thing that everybody uses to find anything.

What changes

More of the people who hear your name end up in your diary, and fewer of them quietly end up in someone else’s. You will never see the ones you kept — but you will see the week.

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