Appointments

Full Control Over Every Appointment

Approve, reject, reschedule, and manage every appointment in real time. Full control over your booking flow — from auto-approval to manual review.

How It Works

Clients book online or you create appointments manually from the portal

Approve or reject incoming requests manually, or switch on Auto-Approve to let confirmed bookings flow in automatically

Track every appointment from Pending through Approved, Completed, or Cancelled — with full history

Emergency / urgent appointments — mark priority slots that override normal flow

Approve or decline booking requests with one tap — or enable Auto-Approve

Reschedule any appointment by editing the time — client is notified automatically

Edit appointment details: service, specialist, notes, discount, pricing

Internal appointments — hidden from customers, visible only to your team

Full appointment history with status trail: Pending → Approved → Completed / Cancelled

What is an internal appointment?

An internal appointment is visible only to the business owner and team — it never appears in the client's portal, history, or notifications.

Can I switch from manual approval to auto-approve?

Yes. Go to Settings → Appointments and toggle "Auto Approve Requests". You can switch back to manual review at any time.

Can I reschedule an appointment after it is confirmed?

Yes. Open any appointment and edit the time. The client is automatically notified of the new time.

Create a new appointment

Sidebar → tap 'Book Appointment' → select customer → choose service → pick date and time → review summary → Confirm

Create an emergency / walk-in appointment

Appointment form → toggle "Emergency" ON → normal availability rules are bypassed

Mark an appointment as internal

Appointment form → toggle "Internal Appointment" ON → the client will not be notified or shown this appointment

Apply a discount

Appointment form → Discount field → search and select a code, or enter a custom percentage

Control pricing display

Services → edit a service → Price Visibility → choose Show, Hide, or "Starts From"

Set a custom duration

Services → edit service → Duration → or override per specialist in Specialists → [Specialist] → Services

Approve or reject a booking request

Appointments → Pending tab → tap a request → Approve or Reject — the client is notified instantly

Enable Auto-Approve

Settings → General → Request handling → toggle 'Auto approve requests' ON — all new bookings confirm automatically

Reschedule an appointment

Open the appointment → Edit → change the date/time → Save — client receives a reschedule notification

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