How do appointment reminders work in Stylon?

Enable reminders in Settings → General → Request handling. Stylon then automatically sends reminder messages before each appointment — no manual action needed.

What are Smart Reminders?

Smart Reminders (Premium) automatically re-engage past clients when it's time for them to rebook based on their service history — for example, reminding a haircut client every 4 weeks.

Do reminders reduce no-shows?

Yes — automated appointment reminders significantly reduce no-shows by keeping upcoming appointments top of mind for clients.

How do I enable Smart Reminders?

Go to Settings → General → Smart features and toggle "Send reminder notifications to my clients to book appointments smartly" ON.

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Smart Reminders

Fewer No-Shows. More Repeat Bookings.

Automatic reminders before every appointment reduce no-shows. Smart Reminders (Premium) go further — proactively nudging clients who are overdue for a visit based on their booking history.

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How It Works

A client books an appointment — it is confirmed in Stylon

Three automatic reminders fire: 24 hours before, 1 hour before, and as the appointment is about to start

Smart Reminders (Premium) run daily — identifying clients overdue for each service based on booking history and the frequency you set per service

Key Benefits

Three-stage reminders per appointment: 24h before, 1h before, and just before start

Smart Reminders (Premium): proactive rebooking nudges for clients who haven't returned

Set a rebooking frequency per service — e.g. every 30 days for monthly haircuts

Daily job detects overdue clients per service and sends personalized reminders automatically

Exclude specific clients from Smart Reminders directly from their profile

Everything runs silently in the background — no manual work ever needed

Frequently Asked Questions

How many reminders are sent before each appointment?

What is the difference between standard reminders and Smart Reminders?

Can a client opt out of Smart Reminders?

How to Use: Smart Reminders

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