Fewer No-Shows. More Repeat Bookings.
Automatic reminders before every appointment reduce no-shows. Smart Reminders (Premium) go further — proactively nudging clients who are overdue for a visit based on their booking history.
Start NowHow It Works
A client books an appointment — it is confirmed in Stylon
Three automatic reminders fire: 24 hours before, 1 hour before, and as the appointment is about to start
Smart Reminders (Premium) run daily — identifying clients overdue for each service based on booking history and the frequency you set per service
Key Benefits
Frequently Asked Questions
Three automatic reminders: the day before (24 hours), 1 hour before, and as the appointment is about to start — all sent to the client's phone automatically.
Standard reminders fire before every scheduled appointment. Smart Reminders (Premium) proactively contact clients who have not booked in a while, based on their booking history and the return frequency you configure per service.
Yes. Open the client's profile and tap 'Exclude from smart reminders' to remove them from the Smart Reminders list. They will still receive the standard 3-stage appointment reminders.
How to Use: Smart Reminders
Settings → General → Request handling section → toggle 'Send reminder notifications' ON
Reminders fire automatically at 3 points: 24 hours before, 1 hour before, and as the appointment is about to start
Settings → General → Smart features section → toggle 'Send reminder notifications to my clients to book appointments smartly' ON (Premium feature)
After enabling Smart Reminders → tap 'Service reminder frequency' → enter days per service (e.g. 30 for monthly haircuts, 60 for seasonal color)
Smart Reminders work alongside standard appointment reminders — both can be active at the same time for full coverage
Related features
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